Legal Notice
Terms of service, warranties, and legal information
Contact Information
Website Owner
Company: DAVID & LOCCO S.L.
CIF: B 87429320
Registered Office: Plaza de Autos 14, Valdemoro, Madrid
Mercantile Registry: Volume 34196, Sheet 46, Section 8, Page M-615139, 1st registration
Website: www.davidlocco.com
Email: pedidos@davidlocco.com
Legal Compliance
In compliance with the provisions of Law 34/2002, of July 11th, on Information Society Services and Electronic Commerce, those responsible for the website www.davidlocco.com, hereinafter DAVID LOCCO, disclose this information to the users of the website.
The users are informed that for placing claims or settlement of conflicts or incidents that may arise regarding access to the current website, or the contents made available to the public through it, the following email address is enabled: pedidos@davidlocco.com
Responsibility About Published Contents
Information Accuracy & Updates
Those responsible for DAVID LOCCO will carry out relevant actions to guarantee the accuracy and precision of information made available to the public through DAVID LOCCO by periodically updating it and correcting possible errors as quickly as possible.
Disclaimer: However, those responsible for DAVID LOCCO cannot guarantee the absence of errors or the continuous updating of the information made available to the public through the website.
Likewise, those responsible for DAVID LOCCO cannot guarantee that access to the website will not be temporarily interrupted for technical reasons, nor that the content accessed by users, or the software that serves as its basis, are permanently free of errors.
Limitations of Liability
Those responsible for DAVID LOCCO will not be responsible, directly or indirectly, for any damages to users which were caused or could be derived from:
- Interferences, omissions, interruptions, telephone breakdowns or disconnections in the operation of the electronic system caused by external causes
- Damage or injury caused by the actions of third parties through illegitimate interference in the operating system
- Delays or blockages in the operation of the electronic system caused by deficiencies or overload of telephone or internet lines
User Responsibility: Access to DAVID LOCCO, as well as the use given to information made available through it, are made exclusively and uniquely under the responsibility of the user.
Those responsible for DAVID LOCCO will not be responsible, directly or indirectly, for any consequence, damage or detriment of any nature that a user may eventually suffer and that originates from access to information made available through DAVID LOCCO.
Right to Modify Content
Those responsible for DAVID LOCCO reserve the right to perform, at any time and without previous notice:
- Modifications, deletions or updates of information made available through DAVID LOCCO
- Changes to internal settings or presentation
- Discontinuation of access to the webpage temporarily, due to maintenance, repair, updates or improvement operations
Product Warranty
Quality & Materials
DAVID LOCCO offers products and services of the highest quality to its customers.
Materials:
- The gold used by DAVID LOCCO is 18 karats
- DAVID LOCCO works exclusively with lab-grown diamonds, which are zero-emission and certified by the IGI (International Gemological Institute)
- For jewellery featuring a diamond of more than 0.50 carats, an IGI certificate will be issued
Product Variations & Craftsmanship
Due to the originality and exclusive craftsmanship of products sold via ATELIER ONLINE, slight differences between each item or service are to be expected.
Important: This is primarily due to the unique and exclusive nature of the materials and lab-grown diamonds used. No two pieces are exactly the same.
It is natural and understandable that the item received by the customer may differ slightly from the photographs and renders shown during the sales process. These variations do not in any way imply a lower quality than the materials expressly described on the website.
Legal Guarantee
In all cases, DAVID LOCCO jewellery is covered by the legal guarantee applicable to consumer goods, ensuring conformity with the product description and these Specific Terms and Conditions.
Warranty Coverage:
- DAVID LOCCO is liable for manufacturing defects that become apparent within two years of delivery
- The customer must notify the seller of any lack of conformity within two months of becoming aware of it
- Failure to notify within this period does not affect the customer's rights under applicable law
- The customer may be held responsible for any damage or loss resulting from the delay
Warranty Exclusions: Once the item is received at our workshop, it will be carefully inspected to determine whether the piece has been used improperly. The warranty does not cover damage caused by improper use, nor circumstances excluded under current European Union legislation.
Intellectual & Industrial Property
Ownership of Rights
DAVID LOCCO, either as owner or licensee, holds all intellectual and industrial property rights to its website, as well as to the elements contained therein, including but not limited to:
- Images, sound, audio, video
- Software or texts
- Trademarks or logos
- Colour combinations, structure and design
- Selection of materials used
- Computer programs necessary for operation, access and use
All rights reserved.
Serious Infringement: Any use not previously authorized by DAVID LOCCO will be considered a serious infringement of the intellectual or industrial property rights of the owner.
Prohibited Uses
The reproduction, distribution, and public communication — including making content available — of all or part of the content on this website for commercial purposes, in any format and by any technical means, is expressly prohibited without prior authorization from DAVID LOCCO.
Client Obligations
The CLIENT agrees to respect the intellectual and industrial property rights held by DAVID LOCCO.
Permitted Use: The CLIENT may store images supplied directly by DAVID LOCCO or for which DAVID LOCCO has granted download permissions, provided that such use remains strictly personal and in good faith.
Prohibited Actions: The USER must refrain from removing, altering, bypassing, or tampering with any protection or security system installed on DAVID LOCCO's website.
Customer Service & Complaints
How to Submit Complaints
Customers may submit complaints to:
- Email: info@davidlocco.com
- Postal Address: Avenida Arboledas, 25, 28340, Valdemoro, Madrid
Applicable Law & Jurisdiction
Governing Law
For any disputes arising from this online sales contract:
- Jurisdiction: The courts of Valdemoro shall have jurisdiction
- Applicable Law: Current Spanish legislation (Revised Text of the General Law for the Defence of Consumers and Users), in all matters not expressly provided for in this contract
Alternative Dispute Resolution: The European Commission provides a platform for alternative dispute resolution, which can be accessed at: http://ec.europa.eu/consumers/odr
Last Revision
Conditions last revised on 18 November 2021.
DAVID LOCCO reserves the right to modify the website presentation and configuration, as well as these General or Specific Conditions, at any time and without prior notice.